The platform's support team spent their days answering the same booking questions on WhatsApp — booking, rescheduling, lab scheduling, and FAQs — leaving no time for anything else, and patients still waited.
What I built
Books doctor appointments and lab tests.
Reschedules and cancels.
Answers patient FAQs, grounded in real data (RAG) so it never invents a doctor or slot.
Works multilingually (English / Urdu / Roman Urdu), voice + text, 24/7.
How it works
LangGraphmulti-agent orchestration.
RAGgrounding, so answers come from the platform's real data.
WhatsAppTwilio / Cloud API integration, hooked into the booking system.
The result
2,000+ bookings a day, with no human in the loop.
AI handles 90% of support questions without staff.
Patients served instantly, 24/7, in their own language.
See it run
WhatsApp booking flow. All details shown are test data.
Drowning in the same customer questions? Let's automate them.
Tell me where your team is losing time. If I can automate it, I'll show you how.